The New Retail Customer Journey

The way consumers buy has evolved over the last 15 years. Now you need to have a solid electronic foundation.

81 % of consumers will do their research before they visit your store or buy online.

Channels Impacting the Customer Journey

How do you stack up against your competitors online is really important.

  • What social media and advertising image are you portraying? Are potential customers aware of you?
  • Can they find you or does your competitor land higher on google?
  • What is your reputation? Reviews on google, facebook, and many others will determine if the customer will risk spending money with you.
  • Ease of buying. Do you offer ecommerce, is your store easy to access and a pleasure to experience?
  • Advocates: will they return, what will they tell their friends and family about you?

Gone are the days where you put up your shingle and they showed up. Your large competitors do an excellent job of ensuring every aspect of the Customer Journey is solid. Customers look for reasons to do business with your competitors. Your Customer Journey will give them the answers they are looking for.


Is your business listed everywhere it should be?

Do a Free scan to see how Google views your listing.

The New “Marketing Stack”

Yokalize has tools built around building YOUR successful Modern Customer Journey. Not all local businesses have the resources to invest in dedicated marketing departments and 6-figure media budgets. Unfortunately, your competitors do.

Yokalize has built tools that allow YOU to better compete against the MegaMartAzon’s with world class tools to choose from:

DIY: Do It Yourself

DIWY: Do It With You

DIFY: Do It For You

If you have the budget but no time, we can ‘Do It For You’. If you have time but not the budget, you can ‘Do It Yourself’. Have a bit of time and some budget, we offer the ‘Do It With You Model’.

We have partnered with some of the world’s best marketing professionals to deliver a full suite of services to meet the needs of any business including:

  • SEO
  • PPC
  • Social Media
  • Google Analytics
  • Reputation Management
  • Back-link listings
  • Custom Web sites including e-commerce solutions
  • Geofencing
  • Creative Services
  • Content Creation
  • Branding
We have specialized services for many verticals including:
  • Hair salon, barbers and nail salons
  • Day spas
  • Automotive
  • QSR
  • Café and bakery
  • Fine Dining
  • Fashion
  • Home furniture and accessories
  • Theatre, special and sporting events

Book a 30 Minute Consultation Today

Take the first step towards your successful Modern Customer Journey.

Check Out Part of Our Business Tool Kit

Quick & Easy Courses For Success

Loyalty SEO Case Study

Loyalty SEO Case Study

Loyalty can be your lowest cost marketing tool! If you talk to most small to medium-sized businesses, they do not have a positive experience with their loyalty solution. This loyalty scenario fits most small to medium-sized retailers: The results of Loyalty Marketing...