The New Retail Customer Journey
The way consumers buy has evolved over the last 15 years. Now you need to have a solid electronic foundation.
81 % of consumers will do their research before they visit your store or buy online.
Channels Impacting the Customer Journey
How do you stack up against your competitors online is really important.
- What social media and advertising image are you portraying? Are potential customers aware of you?
- Can they find you or does your competitor land higher on google?
- What is your reputation? Reviews on google, facebook, and many others will determine if the customer will risk spending money with you.
- Ease of buying. Do you offer ecommerce, is your store easy to access and a pleasure to experience?
- Advocates: will they return, what will they tell their friends and family about you?
Gone are the days where you put up your shingle and they showed up. Your large competitors do an excellent job of ensuring every aspect of the Customer Journey is solid. Customers look for reasons to do business with your competitors. Your Customer Journey will give them the answers they are looking for.
The New RETAIL CUSTOMER
Is your business listed everywhere it should be?
Do a Free scan to see how Google views your listing.
The New “Marketing Stack”
Yokalize has tools built around building YOUR successful Modern Customer Journey. Not all local businesses have the resources to invest in dedicated marketing departments and 6-figure media budgets. Unfortunately, your competitors do.
Yokalize has built tools that allow YOU to better compete against the MegaMartAzon’s with world class tools to choose from:
DIY: Do It Yourself
DIWY: Do It With You
DIFY: Do It For You
If you have the budget but no time, we can ‘Do It For You’. If you have time but not the budget, you can ‘Do It Yourself’. Have a bit of time and some budget, we offer the ‘Do It With You Model’.
We have partnered with some of the world’s best marketing professionals to deliver a full suite of services to meet the needs of any business including:
- Social Media
- Google Analytics
- Reputation Management
- Back-link listings
- Custom Web sites including e-commerce solutions
- Creative Services
- Content Creation
- Hair salon, barbers and nail salons
- Day spas
- Café and bakery
- Fine Dining
- Home furniture and accessories
- Theatre, special and sporting events
Book a 30 Minute Consultation Today
Take the first step towards your successful Modern Customer Journey.
Check Out Part of Our Business Tool Kit
Quick & Easy Courses For Success
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